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Computer & Helpdesk
Windows troubleshooting, slow computers, software issues, printers, hardware setup, and remote assistance.
Request help ↗ IT SUPPORT THAT WORKS AROUND YOUR SCHEDULE
Technology doesn't stop at 5 PM.
Neither should your support.
Experienced computer, network, and business IT assistance during evenings and weekends. On-site across New York's Capital Region. Remote support nationwide.
✓ Residential & business✓ Remote & on-site✓ Transparent starting rates
SUPPORT WINDOW EASTERN TIME
MON – FRI6 PM – 11 PM
SAT – SUN7 AM – 10 PM
Keep your workday productive. Schedule troubleshooting, maintenance, and upgrades when it works for you.
Start a support request ↗*Not a 24/7 or guaranteed emergency-response service.BUILT FOR THE WORK YOU DOHOME USERSSMALL BUSINESSESREMOTE TEAMSOFFICES & SHOPS
WHAT WE DO
Real solutions for
real IT problems.
From everyday computer problems to complex infrastructure, get focused technical help without waiting for the next business day.
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Networks & Wi-Fi
Routers, switches, wireless coverage, VPN connectivity, firewalls, and network troubleshooting.
Request help ↗▤
Servers & Infrastructure
Windows Server, Active Directory, DNS, DHCP, virtualization, VMware, and infrastructure maintenance.
Request help ↗▦
Microsoft 365 & Email
Outlook, Exchange Online, Microsoft 365 administration, account setup, and multifactor authentication.
Request help ↗◇
Backup & Security
Synology NAS, backup planning, endpoint protection, recovery readiness, and security configuration.
Request help ↗↗
IT Projects & Consulting
Office technology setups, system migrations, equipment upgrades, and planned after-hours IT projects.
Discuss a project ↗WHO WE HELP
IT support built around your world.
01 / BUSINESS
For businesses
Keep employees productive and schedule maintenance outside office hours. Get help with networks, Microsoft 365, workstations, servers, and technology projects.
02 / RESIDENTIAL
For home users
Resolve computer, Wi-Fi, software, printer, and device issues without rearranging your weekday schedule.
STRAIGHTFORWARD PRICING
Know the starting
rate upfront.
These are proposed starting rates. Final pricing and any travel fees will be confirmed in writing before work begins.
RESIDENTIAL
Remote Support
$65/hour
Convenient troubleshooting from wherever you are.
BUSINESS
Remote Support
$85/hour
Remote support for teams and office technology.
ON-SITE
Residential / Business
$85 / $110/hour
One-hour minimum. Travel charges may apply.
ADVANCED SUPPORT
Servers & Networks
$125/hour
Complex troubleshooting and planned maintenance.
On-site travel policy
Get a project quote ↗First 7 miles included. Beyond that, $3 per additional one-way mile, measured from our service-area base. On-site appointments are limited to locations within approximately 3 hours' drive. Exact mileage and total fees are confirmed before booking.
WHY OFFCLOCK IT
Technical expertise.
Flexible hours.
OffClock IT is being developed to make experienced technology support more accessible outside the traditional workday. Our focus is practical problem-solving, clear communication, and reliable service for homes and small businesses.
Services are planned around hands-on experience in IT support, systems administration, networking, Microsoft 365, servers, and infrastructure. Specialist remote contractors may be engaged for selected projects when appropriate and with customer approval.
Clear communicationFlexible schedulingSecurity-conscious
LET'S SOLVE IT
Need a hand
with IT?
Tell us what's happening and when you need assistance. We'll review your request and respond by email.
Business emailsupport@offclockit.com (planned — not active yet)
Support hours (Eastern)Mon–Fri: 6 PM–11 PM
Sat–Sun: 7 AM–10 PM
No guaranteed emergency response or 24/7 coverage.Sat–Sun: 7 AM–10 PM
Request support
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